Privacy Policy

Last updated: November 10, 2026

This Privacy Policy explains what personal information Vintage USA Inc, doing business as East Village Buyers ("we," "us," or "our"), collects when you sell to us or buy from us at our store, use eastvillagebuyers.com, shop our online store, create a member account, or get emails and text messages from us, and how we use and protect it. How we use cookies is explained separately in our Cookie Policy.

1. Information We Collect

When you sell or trade with us in the store

• Identification: your name, date of birth, address, and the details and image of a government-issued photo ID. As a licensed secondhand dealer, we are required to record who we buy from.
• The sale: photos and descriptions of the items, the price, how we paid you, and, if we pay you later, where to send the payment (for example, your Zelle phone number or email).
• Your signature on the sale agreement.
• Contact details you choose to give us, such as your phone number or email address, so we can send your receipt and updates about your sale.

When you use our website, online store, or member account

• Member accounts: your email address (you sign in with a one-time code we email you), name, address, birthday, phone number if you add it, a photo of your ID (and a selfie, if we ask for one) to confirm who you are, and your points, level, and order history.
• Online orders: your name, shipping address, email, phone number, and what you ordered. Card payments are processed by Square. We do not see or store your full card number.
• Email list: your email address and the page where you signed up.
• Chat assistant: the messages you type into the chat on our site, which we use only to answer your questions.
• Website usage: anonymous visit information, such as pages viewed, how far you scroll, buttons clicked, device type, and the site that referred you. Our own visit counter does not run if you choose "Essential only" on our cookie banner or your browser sends a Global Privacy Control signal. Cookies are covered in our Cookie Policy.

When you contact us

If you call or text our shop at 917-608-8939, or email us, we receive your number or address and anything you send us (for example, photos of items for a quote). We use it only to reply to you.

2. How We Use Your Information

• To buy, sell, and trade with you, pay you, and process and ship your orders.
• To keep the records that New York law requires of secondhand dealers, and the records we need for tax and insurance purposes.
• To prevent fraud and the sale of stolen goods.
• To confirm your identity for member accounts and online orders. Shipped orders only go to the address on your ID.
• To send receipts, order confirmations, and updates about your sale, by email or by text, whichever you choose.
• To run our member program, including points, levels, and rewards.
• To send our email newsletter, if you signed up for it. You can unsubscribe at any time.
• To understand how our website is used and to improve it.

3. Text Messages (SMS Terms)

When you sell us an item that has to be authenticated before we pay you, our staff will ask how you would like to get updates on that sale. If you choose text messages and give us your mobile number, you agree to receive text messages from East Village Buyers about that sale.

• What we send: updates about your sale only, such as that we are authenticating your item, whether it passed, how and when we are paying you, and notes from our staff about it. We do not send marketing texts.
• How often: usually 3 to 5 messages per sale. The number varies with the sale.
• Who sends them: texts come from (914) 800-0220.
• Costs: message and data rates may apply.
• Help: reply HELP for help, or call us at 917-608-8939.
• Stopping: reply STOP at any time to stop all texts. You will get one message confirming that you've been unsubscribed. Reply START to sign up again.
• Optional: you don't have to agree to texts to sell to us. You can get updates by email instead.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service provider that delivers our text messages.

4. How We Share Information

We do not sell your personal information. We share it only:

• With service providers who run parts of our business for us and may use the information only to do that work. They include payment processing (Square), text message delivery (Telnyx), email delivery, shipping labels, website and database hosting, and AI tools that help us read ID documents, confirm member identities, and answer chat questions.
• With law enforcement or government agencies when the law requires it, including the records secondhand dealers must keep and provide, or to protect against fraud and stolen property.
• With advertising partners through cookies, only if you accept them on our cookie banner. See our Cookie Policy.
• With a buyer of our business, if it is ever sold, under this same policy.

5. How Long We Keep It

• Sale records, including ID details, signatures, and item photos: for as long as New York law and our tax and insurance obligations require.
• Member accounts: while your account is open. Contact us to close it.
• Email list: until you unsubscribe.
• Text consent: kept with the sale it was given for. If you reply STOP, we will not text you again unless you reply START.

6. How We Protect It

Only staff who need your information for their work can see it, and our employees see only limited customer details. ID numbers are stored encrypted. Payout details are shown only partly (for example, •••0101) on your receipt and in the updates we send you. No system is perfectly secure, but we work to keep your information safe.

7. Your Choices and Rights

• See, correct, or delete your information: contact us. Some records, such as sale records we are required by law to keep, cannot be deleted until the required period ends.
• Emails: use the unsubscribe link in any newsletter.
• Texts: reply STOP.
• Cookies: choose "Essential only" on our cookie banner. See our Cookie Policy.
• California residents have the right to know, delete, correct, and opt out of the "sharing" of personal information. We do not sell personal information. Contact us to make a request.

8. Children

Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.

10. Contact Us